Friant Warranty Info

Warranty Info

Our products are designed for commercial-grade use, and so we’re pleased to offer warranties to ensure you the best possible experience. Our warranty periods range from 1 year. If a product is defective and you let us know within the warranty period, we’ll repair or replace it.

RIGHTS AND WARRANTIES — LIMITED LIFETIME WARRANTY

Warranty Overview
This warranty is given to the initial purchaser and is valid from the date of purchase, for as long as the initial purchaser owns the product. This warranty covers defects in material and craftsmanship found during normal usage of the product during the warranty period.

What Is Normal Usage?

Normal usage is defined by 8-hour shifts in the product’s intended application and in an indoor environment that conforms to the ANSI/ASHRAE Standard 55: Thermal Environmental Conditions for Human Occupancy (relating to air temperature, mean radiant temperature, air velocity, clothing insulation, metabolic rate, and humidity).

Friant’s warranty does not cover usage other than normal usage as defined in the previous sentence.

Warranty Periods and Exceptions

This warranty applies to all products except as noted below:

Our warranty for high-wear parts, such as wood veneer, fabrics, laminates and other covering material/ finishes, foam, glides, etc. is 1 year.
This warranty does not apply to damage caused by a carrier, alteration to the product not expressly authorized by Friant & Associates, nor to product considered to be of a consumable nature such as bulbs, light ballasts, etc.
It also does not apply to “Customer’s Own Material” (i.e., material specified by the customer that is not a standard Friant & Associates offering) used in the manufacture of Friant & Associates products.
Our warranty for LED lights is 2 years.
Friant & Associates does not warrant the matching of colors, grain, or texture, except to within commercially acceptable standards. This includes normal variations between dye lots (fabrics).

Is a Product Defective?

If the product is defective, and if written notice of the defect is given to Friant & Associates within the applicable warranty period, Friant & Associates, at its option, will either repair or replace the defective product with a comparable component or product.

A product will not be considered defective, and Friant & Associates will not be obligated to replace it, if it is not installed in a proper manner (i.e., product not leveled, not secured properly, etc.) or if it is not used in a manner and/or in an environment that constitutes normal usage, as defined above.

Except as noted above, Friant & Associates makes no express or implied warranties to any product and makes no warranty of fitness for any particular use. At Friant & Associates’ option, product repair and replacement is the customer’s exclusive remedy for any and all product defects.

Friant & Associates shall not be liable for consequential, economic, or incidental damages arising from any product defect.

General Warnings and Compliances

CALIFORNIA PROP 65 WARNING

Products in this catalog can expose you to chemicals including wood dust, which is known to the State of California to cause cancer or birth defects or other reproductive harm. For more information go to ww.p65warnings.ca.gov/products/furniture-products.

CARB

Friant products are CARB 93120 compliant for formaldehyde (phase 2) TSCA TITLE VI

Friant products are TSCA Title VI Compliant

MAS

Accredited Compliance Designation - ANSI/BIFMA x7.1 & e3-2014 7.6.1, 7.6.2, 7.6.3 California Dept. Of Public Health Standard Method v1.2

Conforms With: LEED v4

Criteria of MAS Certified Green ® Program

My-Hite Specific Warranty

My-Hite

RIGHTS AND WARRANTIES — 5 YEARS

Warranty Overview

This warranty is given to the initial purchaser and is valid from the date of purchase, for as long as the initial purchaser owns the product. This warranty covers defects in material and craftsmanship found during normal usage of the product during the warranty period.

What Is Normal Usage?

Friant’s warranty does not cover usage other than normal usage as defined in the previous sentence.

Warranty Exceptions

The following exceptions to the limited 5-year warranty apply:

All motors and electrical components are warranted for 5 years.
High-wear parts, such as wood veneer, fabrics, laminates and other covering material/finishes, foam. glides, etc. are warranted for 1 year.
This warranty does not apply to damage caused by a carrier, alteration to the product not expressly authorized by Friant & Associates, nor to product considered to be of a consumable nature such as bulbs, light ballasts, etc.
It also does not apply to “Customer’s Own Material” (i.e., material specified by the customer that is not a standard Friant & Associates offering) used in the manufacture of Friant & Associates products.
Our warranty for LED lights is 2 years.
Friant & Associates does not warrant the matching of colors, grain, or texture, except to within commercially acceptable standards. This includes normal variations between dye lots (fabrics).

Is a Product Defective?

Except as noted above, Friant & Associates makes no express or implied warranties to any product, and in particular makes no warranty of fitness for any particular use. At Friant & Associates’ option, product repair and replacement is the customer’s exclusive remedy for any and all product defects.

Friant & Associates shall not be liable for consequential, economic, or incidental damages arising from any product defect.

General Warnings and Compliances

CALIFORNIA PROP 65 WARNING

CARB

Friant products are CARB 93120 compliant for formaldehyde (phase 2)

TSCA TITLE VI

Friant products are TSCA Title VI Compliant

MAS

Accredited Compliance Designation - ANSI/BIFMA x7.1 & e3-2014 7.6.1, 7.6.2, 7.6.3

California Dept. Of Public Health Standard Method v1.2

Conforms With: LEED v4

Gitana Specific Warranty Info

Gitana

RIGHTS AND WARRANTIES — LIMITED LIFETIME WARRANTY

Warranty Overview

This warranty is given to the initial purchaser and is valid from the date of purchase, for as long as the product is owned by the initial purchaser. This warranty covers defects in material and craftsmanship found during normal usage of the product during the warranty period.

What Is Normal Usage?

Friant’s warranty does not cover usage other than normal usage as defined in the previous sentence.

Warranty Periods and Exceptions

This warranty applies to all products except as noted below.

High wear parts, such as fabrics, other covering material/finishes, foam, drawer slides, hinges, etc. are warranted for 1 year.
This warranty does not apply to damage caused by a carrier, alteration to the product not expressly authorized by Friant & Associates, nor to product considered to be of a consumable nature such as bulbs, light ballasts, etc.
It also does not apply to “Customer’s Own Material” (i.e., material specified by the customer that is not a standard Friant & Associates offering) used in the manufacture of Friant & Associates products.

WARRANTY EXCEPTIONS:

Natural variations in wood grain, figure, or the presence of character marks
Matching of colors, grains, textures
Changes in surface finishes due to aging or exposure to light
Damage, marking or staining of surfaces due to contact with rubber or similar compounds
Damage from sharp objects or imprinting from writing instruments, computer equipment or prolonged exposure to fluids or sun
Checking or delaminating due to changes in temperature or improper care or storage
Damage caused by misuse or improper care

Friant & Associates does not guarantee the matching of colors, grain or texture, except to within commercially acceptable standards. This includes normal variations between dye lots (fabrics).

Is a Product Defective?

A product will not be considered defective, and Friant & Associates will not be obligated to replace it, if it is not installed in a proper manner (i.e., product not leveled, not secured properly, etc.…) or if it is not used in a manner and/or in an environment that constitutes normal usage, as defined above.

Except as noted above, Friant & Associates makes no express or implied warranties as to any product and makes no warranty of fitness for any particular use. At Friant & Associates’ option, product repair and/or replacement are the customer’s exclusive remedy for all product defects.

Friant & Associates shall not be liable for consequential, economic or incidental damages arising from any product defect.

General Warnings and Compliances
CALIFORNIA PROP 65 WARNING

CARB

Friant products are CARB 93120 compliant for formaldehyde (phase 2)

TSCA TITLE VI

Friant products are TSCA Title VI Compliant

MAS

Accredited Compliance Designation - ANSI/BIFMA x7.1 & e3-2014 7.6.1, 7.6.2, 7.6.3

California Dept. Of Public Health Standard Method v1.2

Conforms With: LEED v4

Criteria of MAS Certified Green ® Program